Terms of Service

Last updated 15 June 2026

These terms govern your use of the STOdesk web app and the STOdesk Capture mobile app (together, the “Service”). By creating an account or using the Service, you agree to them. If you’re agreeing on behalf of an agency, you confirm you’re authorised to bind that agency.

The Service

STOdesk is a customer-relationship and property-portal tool for inbound-travel trade representatives. We provide it on a subscription basis and may add, change, or remove features as the product develops.

Your account

Keep your login details confidential — you’re responsible for activity under your account.
Provide accurate information and keep it up to date.
Tell us promptly if you suspect unauthorised access.

Your content

You keep ownership of the cards, voicenotes, notes, and business records you put into STOdesk (“your content”). You grant us the limited licence needed to host, process, and display it back to you and your agency, and to run the AI features you choose to use. You’re responsible for having the right to record and store the information you enter, including contact details of the people you work with.

Acceptable use

You agree not to:

Use the Service unlawfully or to store data you have no right to hold.
Attempt to access another agency’s workspace or data.
Probe, scrape, overload, or interfere with the Service or its security.
Resell or sublicense the Service without our written agreement.

Fees

Paid plans are billed in advance for the period you choose. Unless stated otherwise, fees are non-refundable, and we’ll give reasonable notice before any price change takes effect.

AI features

Card reading and voicenote transcription are automated and may be imperfect. Always check AI-generated drafts before you rely on them — you remain responsible for the accuracy of what you save.

Availability

We work to keep STOdesk available and your data safe, but the Service is provided “as is” without warranties of any kind. We don’t guarantee it will be uninterrupted or error-free. Keep your own copies of anything critical.

Liability

To the maximum extent permitted by law, STOdesk is not liable for indirect or consequential losses, and our total liability for any claim is limited to the fees you paid us in the twelve months before the claim. Nothing in these terms excludes liability that cannot be excluded by law.

Suspension and termination

You may stop using the Service and close your account at any time. We may suspend or end access if these terms are breached or to protect the Service. On termination we’ll make your data available for export for a reasonable period before deleting it.

Changes

We may update these terms; we’ll revise the “last updated” date and notify account holders of material changes. Continuing to use the Service after a change means you accept the updated terms.

Governing law

These terms are governed by the laws of South Africa.

Contact

Questions: hello@stodesk.io.